We will make every effort to process your order quickly. Most orders placed before 4 pm CST will be processed and shipped the same day. Orders placed after 4 pm CST will be processed and shipped on the next business day. Shipping rates may vary based on geographic location and size of shipment. Expedited orders and/or large orders requiring multiple packages may result in additional shipping charges.
If needed, a shipping notice can be sent to the customer via email address. This notice will include tracking information and expected delivery date.
Orders will be shipped via FedEx Ground or FedEx Express. All orders require a physical address; we cannot ship to a PO Box. Service transit time is provided by the carrier and may be affected by unforeseen weather conditions or mechanical delay.
International shipments are shipped via FedEx International Priority. Please note that transit times fluctuate based on geographic location and the importing country’s Custom procedures. International customers are responsible for any and all taxes, duties or other additional fees associated with the delivery.
Depending on your geographic location from our facility in Ames, IA, please allow for 2-3 business days for Standard FedEx Ground. (For instance, our product should arrive within 2 business days to most customers in TX, OK or KY. But, will take longer for states along the West and East Coast.)
With that in mind, we also offer 2 day and/or Overnight FedEx Express delivery for delivery in areas that may be outside the 2-3 day transit time. (i.e. MT, NC, AZ, NV, FL, etc.) This option is also available for expedited needs.
A signature upon receipt is required unless specified at time of order.
If you have any questions regarding our shipping policy, please contact our office at:
2366 270th Street
Ames, IA 50014
This Shipping Policy was last updated 14 Dec 2015